Mix and Match

Terms of service

OVERVIEW
Welcome to MUB! The terms "we", "us" and "our" refer to MUB. MUB operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). MUB is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. MUB reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until MUB confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as MUB may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by MUB, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of MUB, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by MUB.
MUB's names, logos, product and service names, designs, and slogans are trademarks of MUB or its affiliates or licensors. You must not use such trademarks without the prior written permission of MUB. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
MUB is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with MUB. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and MUB, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with MUB.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm MUB, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY MUB, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL MUB, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless MUB, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where MUB is headquartered. You and MUB consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at mubboutique@gmail.com.
Our contact information is posted below:
[INSERT TRADING NAME]
mubboutique@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] These Terms of Service (“Terms”) govern your access to and use of www.muboutique.com, including all related webpages, content, features, customer accounts, products and services collectively referred to as the “Services.”

The Services are operated by MUB BOUTIQUE LLC, doing business as MUB Boutique (“MUB Boutique,” “MUB,” “we,” “us,” or “our”). Our online store is hosted and supported by Shopify.

By visiting our website, creating an account, submitting information, placing an order or otherwise using the Services, you agree to these Terms and to all policies incorporated into them, including our Privacy Policy, Shipping Policy and Return and Refund Policy.

Please read these Terms carefully before using the Services.

1. Eligibility and Authority

You must be legally capable of entering into a binding agreement to use the Services or make a purchase.

If you have not reached the age of legal majority in your jurisdiction, you may use the Services only with the involvement and authorization of a parent or legal guardian.

By placing an order, you represent that:

  • The information you provide is accurate and complete.
  • You are authorized to use the selected payment method.
  • Your purchase is for lawful personal or authorized business purposes.
  • Your use of the Services does not violate applicable law.

You may not use the Services for any unlawful, fraudulent or unauthorized purpose.

2. Changes to These Terms

We may update these Terms periodically to reflect changes in our business, Services, policies, suppliers, technologies or legal obligations.

The version posted at the time an order is placed will generally govern that order, except where applicable law requires otherwise.

Changes will become effective when posted with a revised “Last Updated” date. Material changes may be communicated through the website, email or another appropriate method when required by law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

3. Products and Product Information

MUB Boutique sells clothing, accessories and other products displayed through the Services.

We make reasonable efforts to present product information accurately, including:

  • Product descriptions.
  • Materials and fabric composition.
  • Colors.
  • Measurements.
  • Size information.
  • Care instructions.
  • Photographs and videos.
  • Availability.
  • Prices.

However:

  • Colors may appear differently depending on screen settings, lighting and photography.
  • Measurements may vary slightly because of manufacturing or measuring methods.
  • Fit may vary depending on body shape, fabric, design and personal preference.
  • Natural or minor variations in textiles, prints, washes and finishes may occur.

These variations do not automatically constitute a defect.

Nothing in this section permits MUB Boutique to substitute a materially different product, misrepresent a product or exclude rights that cannot legally be waived.

Customers are responsible for reviewing product descriptions, measurements, size charts, materials and care instructions before purchasing.

4. Third-Party Suppliers and Fulfillment

Certain products may be sourced, stored, packaged or shipped by third-party suppliers and fulfillment providers, including Trendsi.

MUB Boutique remains the customer-facing seller for purchases made through www.muboutique.com. Customers should contact MUB Boutique—not the supplier—regarding orders, returns, refunds, damaged items or customer-service concerns.

Because products may be fulfilled from different warehouses:

  • Items from the same order may arrive in separate packages.
  • Packages may have different tracking numbers.
  • Products may arrive on different dates.
  • Processing and delivery times may vary by item.
  • The return location may differ from the address shown on the original package.

Customers must follow the authorized return instructions provided by MUB Boutique and must not independently return merchandise to a supplier, warehouse or address printed on a package.

5. Product Availability

All products and product variations are subject to availability.

Inventory may be maintained or updated by third-party suppliers. Although inventory is generally synchronized electronically, an item may become unavailable after an order is submitted because of:

  • Simultaneous purchases.
  • Supplier inventory errors.
  • Fulfillment limitations.
  • Product discontinuation.
  • Quality-control issues.
  • Technical synchronization delays.
  • Other circumstances beyond our reasonable control.

Adding an item to a cart does not reserve inventory.

If an ordered product becomes unavailable, MUB Boutique may:

  • Cancel the unavailable item.
  • Cancel the affected order.
  • Offer an alternative product, subject to the customer’s approval.
  • Issue a refund for the unavailable item.

We will not substitute a materially different product without the customer’s consent.

6. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products under these Terms.

An automated order-confirmation email acknowledges that we received the order. It does not necessarily constitute final acceptance of the order.

MUB Boutique may accept an order when the order enters fulfillment or is shipped.

We reserve the right, to the fullest extent permitted by law, to refuse, limit or cancel an order for legitimate reasons, including:

  • Product unavailability.
  • Incorrect product or pricing information.
  • Payment authorization failure.
  • Suspected fraud or unauthorized activity.
  • An invalid or undeliverable address.
  • Violation of these Terms or another store policy.
  • Unusual purchase quantities.
  • Suspected commercial resale without authorization.
  • Supplier or shipping restrictions.
  • Technical errors.
  • Safety or product-quality concerns.

If we cancel a paid order or item before fulfillment, we will issue the applicable refund to the original payment method.

7. Order Limits and Resale

We may limit quantities purchased per person, household, account, payment method, billing address or shipping address.

Products are generally offered for personal use and gifting. Commercial resale, unauthorized distribution, bulk purchasing for resale or use of our product content to market third-party goods requires prior written authorization from MUB Boutique.

We may cancel orders that reasonably appear intended for unauthorized resale, fraud or circumvention of purchase limits.

8. Prices, Taxes and Charges

Unless otherwise stated, prices are displayed in United States dollars.

The price charged will generally be the price displayed when the order is submitted, subject to correction of obvious errors before fulfillment.

Customers are responsible for:

  • Product prices.
  • Applicable sales and use taxes.
  • Shipping charges.
  • Optional services selected at checkout.
  • Other charges clearly disclosed before purchase.

Applicable taxes are calculated at checkout based on available information and legal requirements.

Prices, promotions and product availability may change without notice. A price reduction occurring after purchase does not automatically entitle the customer to a refund or price adjustment unless MUB Boutique expressly offers such a policy.

9. Pricing and Listing Errors

Although we make reasonable efforts to maintain accurate listings, errors may occur involving:

  • Price.
  • Description.
  • Availability.
  • Discounts.
  • Product images.
  • Shipping charges.
  • Promotional conditions.
  • Product specifications.

If an obvious error is discovered before fulfillment, we may contact the customer to:

  • Confirm the order at the corrected price or terms; or
  • Cancel the affected item and issue a refund.

We will not charge a higher corrected price without the customer’s authorization.

MUB Boutique is not required to honor an obvious typographical or technical error when doing so would be unreasonable or unlawful.

10. Payment

Payment must be completed using a method available at checkout.

Payments may be processed by Shopify Payments, Shop Pay, financial institutions, digital-wallet providers or other authorized payment processors.

By submitting payment information, you represent that:

  • You are authorized to use the payment method.
  • The information is accurate.
  • You authorize the applicable charges, taxes and disclosed shipping costs.
  • The payment is not fraudulent or unauthorized.

Payment providers may decline, delay or review transactions under their own terms and fraud-prevention procedures.

MUB Boutique generally does not directly receive or store complete payment-card information.

11. Fraud Prevention and Verification

We may review or temporarily hold an order when reasonably necessary to investigate:

  • Suspected fraud.
  • Billing and shipping discrepancies.
  • Unusual order activity.
  • Multiple failed payment attempts.
  • High-risk payment indicators.
  • Suspected account compromise.
  • False identity or delivery information.
  • Previous return or chargeback abuse.

We may request reasonable verification, such as confirmation of:

  • Customer identity.
  • Billing information.
  • Shipping address.
  • Payment authorization.
  • Order details.

Failure to provide reasonably requested verification may result in cancellation and refund of the affected order.

Verification information will be handled in accordance with our Privacy Policy.

12. Shipping and Delivery

Shipping destinations, methods, costs and available delivery estimates are displayed through the Services or described in our Shipping Policy.

Processing time and carrier transit time are separate periods.

Delivery dates are estimates unless expressly identified as guaranteed. Weather, carrier delays, supplier operations, high order volume, incorrect addresses and events beyond our reasonable control may affect delivery.

If we determine that an order cannot be shipped within the promised period, we will provide the customer with the legally required option to accept the delay or cancel the affected merchandise for a refund.

Federal rules generally require online sellers to have a reasonable basis for promised shipment times and, when no shipping time is stated, to ship within 30 days or obtain the customer’s consent to a delay.

Additional shipping terms are contained in our Shipping Policy, which forms part of these Terms.

13. Addresses and Delivery Information

Customers are responsible for providing a complete and accurate delivery address.

MUB Boutique cannot guarantee that an address can be changed after an order is submitted. Address-change requests are effective only after written confirmation from MUB Boutique.

Additional costs resulting from an incorrect, incomplete or unauthorized address may be charged to or deducted from an eligible refund where permitted by law.

A package that is refused, unclaimed or returned to sender does not automatically qualify for a full refund.

Claims involving lost, damaged or misdelivered packages will be reviewed under our Shipping Policy and the applicable carrier or fulfillment-provider procedures.

14. Cancellations and Modifications

Order cancellation and modification requests are not guaranteed.

Orders may enter processing shortly after payment. Once fulfillment begins, an order may no longer be canceled or modified.

A cancellation is valid only when MUB Boutique provides written confirmation.

Customers may not cancel an order by:

  • Refusing delivery.
  • Filing an unauthorized return.
  • Sending merchandise directly to a supplier.
  • Merely sending a cancellation email after fulfillment begins.

When an order cannot be canceled, any eligible return will be governed by our Return and Refund Policy.

15. Returns and Refunds

All returns, refunds, damaged-product claims, final-sale restrictions and cancellation requests are governed by our Return and Refund Policy, which forms part of these Terms.

Among other requirements:

  • Eligible return requests must generally be submitted within seven calendar days after delivery.
  • Prior written authorization is required.
  • Direct exchanges are not offered.
  • Certain products are final sale.
  • Unauthorized returns may be refused.
  • Returned merchandise is subject to inspection.

Customers should review the complete Return and Refund Policy before purchasing.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

16. Promotions, Discounts and Promotional Codes

Promotions and discount codes may be subject to additional conditions, including:

  • Start and expiration dates.
  • Minimum purchase requirements.
  • Product exclusions.
  • Customer or account limitations.
  • Geographic restrictions.
  • Single-use restrictions.
  • Restrictions on combining offers.

Unless expressly stated otherwise:

  • Promotional codes cannot be applied retroactively.
  • Promotions cannot be exchanged for cash.
  • Discounts cannot be combined.
  • Discounts apply only to eligible merchandise.
  • Shipping and taxes do not count toward minimum-purchase requirements.
  • Promotions are void where prohibited.
  • Promotional errors may be corrected before fulfillment.

We may cancel or modify a promotion when necessary because of fraud, abuse, technical errors or circumstances beyond our reasonable control, subject to applicable law.

17. Gift Cards and Store Credit

When offered, gift cards and store credits:

  • May be used only through authorized MUB Boutique sales channels.
  • Are not redeemable for cash except where required by law.
  • Cannot be replaced if lost, stolen or used without authorization unless required by law.
  • May be subject to additional terms disclosed when issued.
  • Must not be used for fraudulent, unlawful or unauthorized purposes.

Refunds for purchases made with store credit or a gift card may be returned to the same form of payment.

18. Customer Accounts

Customers may be able to create an account to manage orders and information.

You are responsible for:

  • Maintaining accurate account information.
  • Protecting your password and login credentials.
  • Restricting unauthorized access to your device.
  • Notifying us promptly of suspected account misuse.

You are responsible for activity conducted through your account to the extent permitted by law.

We may suspend or terminate an account reasonably associated with fraud, abuse, security risks or violations of these Terms.

19. Electronic Communications

By using the Services, you consent to receive transactional communications electronically, including:

  • Order confirmations.
  • Payment notices.
  • Shipping updates.
  • Return and refund communications.
  • Account and security notices.
  • Policy notices.
  • Customer-service responses.

Transactional communications are not marketing messages and may continue even after a customer unsubscribes from promotional communications.

Marketing emails or text messages will be governed by applicable consent requirements and the customer’s communication preferences.

20. Reviews and Customer Content

Customers may be permitted to submit reviews, photographs, videos, testimonials, comments or other content.

By submitting content directly through our Services or expressly authorizing MUB Boutique to use it, you represent that:

  • You created the content or have permission to submit it.
  • The content is accurate to the best of your knowledge.
  • The content does not infringe another person’s rights.
  • The content is not fraudulent, defamatory, threatening, obscene or unlawful.
  • The content does not contain malware, spam or undisclosed paid promotion.

You grant MUB Boutique a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit for formatting, publish and distribute the submitted content for operating, promoting and improving MUB Boutique, subject to applicable law and our Privacy Policy.

This license does not transfer ownership of the content to MUB Boutique.

We may remove or decline content that violates these Terms, but we are not obligated to publish or monitor every submission.

21. Intellectual Property

The Services and their original content—including the MUB Boutique name, logos, branding, website design, original photographs, videos, graphics and text—are owned by or licensed to MUB Boutique and are protected by applicable intellectual-property laws.

Certain product photographs, descriptions, trademarks and materials may belong to or be licensed by suppliers, designers or other third parties.

You may use the Services only for personal, noncommercial shopping purposes.

Without prior written authorization, you may not:

  • Copy or republish website content.
  • Use MUB Boutique branding.
  • Reproduce product photographs for commercial purposes.
  • Scrape or extract product data.
  • Create confusingly similar websites or accounts.
  • Remove copyright or trademark notices.
  • Use content to market unauthorized or counterfeit products.
  • Misrepresent affiliation with MUB Boutique.

No license is granted except the limited right to use the Services in accordance with these Terms.

22. Prohibited Conduct

You may not:

  • Use the Services unlawfully.
  • Submit false or misleading information.
  • Commit or attempt fraud.
  • Place orders using unauthorized payment methods.
  • Interfere with website security or operation.
  • Introduce viruses, malware or harmful code.
  • Scrape, crawl or extract data without authorization.
  • Attempt to access restricted systems or accounts.
  • Impersonate another person.
  • Harass customers, employees or service providers.
  • Submit false reviews, claims or disputes.
  • Abuse return, refund or promotion programs.
  • Violate intellectual-property or privacy rights.
  • Use the Services to distribute spam.
  • Circumvent product, purchase or geographic restrictions.

We may restrict or terminate access when we reasonably believe this section has been violated.

23. Third-Party Services and Links

The Services may contain links, integrations or features provided by third parties, including:

  • Shopify.
  • Payment processors.
  • Shipping carriers.
  • Fulfillment providers.
  • Social-media platforms.
  • Analytics providers.
  • Advertising services.
  • Review or customer-support applications.

Third-party services are governed by their own terms and privacy practices.

MUB Boutique is not responsible for an unaffiliated third party’s website, independent conduct or content. This provision does not limit responsibility that applicable law places directly on MUB Boutique as the seller.

24. Product Safety and Recalls

Customers must use and care for products according to their instructions, labels and intended purposes.

We may contact customers when reasonably necessary regarding:

  • Safety information.
  • Product recalls.
  • Material product warnings.
  • Corrective actions.
  • Supplier or governmental notices.

We may cancel an order, stop selling a product or require a return when reasonably necessary to address a safety or compliance concern.

Customers should promptly discontinue use of a product subject to a safety notice or recall and follow the provided instructions.

25. Disclaimer of Warranties

To the fullest extent permitted by law, the website, digital features and informational content are provided on an “as available” basis.

MUB Boutique does not guarantee that:

  • The website will operate without interruption.
  • Every error will be corrected immediately.
  • Every product will remain available.
  • Every display device will show colors identically.
  • Third-party services will operate without interruption.

We do not make warranties concerning products beyond:

  • Express warranties specifically stated by MUB Boutique.
  • Applicable supplier or manufacturer warranties.
  • Warranties and consumer rights that cannot legally be excluded.

Nothing in these Terms excludes an implied warranty, statutory remedy or other right that applicable law does not permit us to waive.

26. Limitation of Liability

To the fullest extent permitted by law, MUB Boutique and its owners, officers, employees, contractors and agents will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages resulting from use of the Services or purchase of a product when such damages may legally be excluded.

To the fullest extent permitted by law, our aggregate liability arising from a particular purchase will not exceed the amount paid to MUB Boutique for the product or order giving rise to the claim.

These limitations do not apply to:

  • Fraud or intentional misconduct.
  • Liabilities that cannot legally be limited.
  • Mandatory consumer remedies.
  • Personal injury or property damage to the extent exclusion is prohibited.
  • Any other responsibility that applicable law does not permit us to exclude.

Some jurisdictions do not allow certain exclusions or limitations, in which case the applicable limitation will apply only to the maximum extent allowed.

27. Indemnification

To the fullest extent permitted by law, you agree to defend and indemnify MUB Boutique from third-party claims, losses or reasonable expenses arising directly from:

  • Your unlawful misuse of the Services.
  • Your fraudulent conduct.
  • Your violation of another person’s intellectual-property or privacy rights.
  • Content you submit in violation of these Terms.
  • Your material violation of these Terms.

This section does not require a consumer to indemnify MUB Boutique for MUB Boutique’s own unlawful conduct, negligence or obligations that cannot legally be transferred.

28. Events Beyond Reasonable Control

MUB Boutique will not be responsible for a delay or failure caused by circumstances beyond its reasonable control, including:

  • Severe weather or natural disasters.
  • Carrier interruptions.
  • Labor disputes.
  • Government actions.
  • Public-health emergencies.
  • Power or internet outages.
  • Cyberattacks.
  • Supplier or warehouse disruptions.
  • Transportation restrictions.
  • Civil unrest.
  • Acts of war or terrorism.

This section does not eliminate any obligation to notify customers, provide legally required cancellation options or issue refunds when required by law.

29. Payment Disputes and Chargebacks

Customers should contact MUB Boutique promptly regarding a payment, delivery or product concern so that we have an opportunity to investigate and resolve it.

Submitting a knowingly false chargeback, duplicate refund request or fraudulent nondelivery claim may result in:

  • Suspension of the customer account.
  • Cancellation of pending orders.
  • Submission of relevant order, tracking and communication records to the payment provider.
  • Other lawful protective measures.

Nothing in these Terms prevents a customer from exercising a lawful right to dispute an unauthorized or unresolved charge.

30. Informal Dispute Resolution

Before filing a legal claim, the parties are encouraged to attempt good-faith informal resolution.

A customer may submit a written dispute notice to:

mubboutique@gmail.com

The notice should include:

  • Customer’s full name.
  • Order number.
  • Description of the issue.
  • Requested resolution.
  • Supporting documents or photographs.

MUB Boutique will use reasonable efforts to review the matter and respond.

This process does not eliminate a customer’s statutory rights, shorten any legally applicable deadline or prevent a lawful payment dispute.

31. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

To the extent legally permitted, disputes arising from these Terms or the Services will be brought in a state or federal court with jurisdiction in Palm Beach County, Florida.

Customers may retain rights under mandatory laws of the state or country where they reside. Nothing in this section deprives a consumer of protections that cannot legally be waived.

32. Severability

If any provision of these Terms is found invalid, illegal or unenforceable, that provision will be enforced to the maximum extent permitted or modified as necessary, and the remaining provisions will remain in effect.

33. No Waiver

Failure by MUB Boutique to enforce a provision does not waive our right to enforce that provision later.

A waiver is effective only when made in writing by an authorized representative of MUB Boutique.

34. Assignment

Customers may not assign or transfer their rights or obligations under these Terms without our written permission.

MUB Boutique may assign these Terms as part of a merger, acquisition, restructuring, financing, sale of assets or transfer of the business, subject to applicable law.

35. Entire Agreement

These Terms, together with the policies incorporated by reference, constitute the entire agreement between the customer and MUB Boutique concerning use of the Services and purchases made through the website.

If there is a conflict:

  • The Privacy Policy controls regarding collection and processing of personal information.
  • The Return and Refund Policy controls regarding returns and refunds.
  • The Shipping Policy controls regarding shipping and delivery.
  • Product-specific terms control for a particular disclosed promotion or product.

36. Contact Information

Questions about these Terms should be sent to:

MUB BOUTIQUE LLC
Doing business as MUB Boutique
715 Sunny Pine Way, Unit C2
Greenacres, Florida 33415
United States

Email: mubboutique@gmail.com
Telephone: +1 561-698-6935
Website: www.muboutique.com